Account
Delete your account
Requests are completed within 7 days
You can ask us to delete your Advanced Sports Data account and the personal data we hold for it, at any time and for any reason. GSI Media LLC operates Advanced Sports Data; this page is the request form, and it works from the website or from inside the app.
Deletion is permanent. There is no way to restore an account, its history, or its access once the 7-day window has passed.
What happens when you ask
- You press the button once. We record the request against your account and email our support desk so a person knows it is coming.
- Your plan stops renewing. You keep access until the end of the period you paid for.
- You get 7 days. Nothing is deleted immediately. For 7 days you can stop it by emailing support@advancedsportsdata.com from the address on the account. That window is there for the member who changes their mind, and for the one whose account was used by somebody else.
- Then it is deleted. A nightly job removes the account and the data listed below. You will no longer be able to log in, and any Telegram access tied to the account ends.
What gets deleted
- Your login. The account itself — your email address and password — is removed from our authentication system.
- Your member record. Name, email, and sport preference.
- Your membership records. The rows that grant access to the members board and the Telegram rooms.
- Your profile. Phone number, the books you use, wager and bankroll ranges, and your offer preferences.
- Your Telegram link. The connection between your account and your Telegram user, and the record of the rooms you were granted.
- Your phone and text records. Your number and the consent record attached to it, so we stop texting you.
What we have to keep
Purchase and billing records — what was charged, when, and to which payment method — are kept, and they are held by our payment processors as well as by us. Tax, accounting, and chargeback rules require it, and our Privacy Policy (Section 7) sets out how long. These records are not used to contact you or to market to you after your account is gone. We also keep the record that you asked for deletion, and the date we carried it out, as proof that we did.
Before you delete
Asking us to delete your account stops your plan from renewing. You keep access until the end of the period you paid for. There are no refunds. Questions: support@advancedsportsdata.com.
Request deletion
Log in to the account you want deleted, then come back to this page and press the button. Signing in is how we make sure a request really comes from the account holder.
Log in to request deletion
Cannot log in? Email support@advancedsportsdata.com from the address on the account and we will verify you and delete it by hand, on the same 7-day schedule.